Effective Date: 19 May 2026
1. Order Processing
- All orders are processed within 1–3 business days after order confirmation and payment verification.
- Orders placed on weekends or public holidays will be processed on the next working day.
- For custom or bulk orders, processing times may vary.
2. Shipping Coverage
- We currently provide shipping across India.
- Delivery availability may vary depending on your location and service area.
3. Delivery Timeline
Estimated delivery times:
- Metro Cities: 3–7 business days
- Other Cities and Towns: 5–10 business days
- Remote Areas: 7–14 business days
- The products would be delivered to the customer’s within 4 to 6 days .
Delivery times are estimates and may vary due to logistics conditions, weather, holidays, or other unforeseen circumstances.
4. Shipping Charges
- Shipping charges may vary based on:
- Product size and weight
- Delivery location
- Quantity ordered
- Any applicable shipping charges will be displayed during checkout before payment.
5. Bulk Orders & Large Products
- Large-size tiles, heavy materials, and bulk commercial orders may require special transportation arrangements.
- Delivery schedules for such orders will be communicated separately.
6. Order Tracking
- Once your order is shipped, you will receive shipping details through email, SMS, or phone confirmation (if available).
7. Delivery Inspection
- Customers are requested to inspect products at the time of delivery.
- If any item is damaged during transit, please notify us within 24 hours of receiving the order along with supporting images.
8. Delayed or Failed Deliveries
We are not responsible for delays caused by:
- Incorrect delivery information provided by customers
- Natural disasters or weather conditions
- Courier partner delays
- Government restrictions or unforeseen circumstances
9. Contact Us
For any shipping-related questions, please contact us:
Tile Studio Pvt Ltd
Website: www.tilestudiopvtltd.com
Email: support@tilestudiopvtltd.com
Phone: +91 8130740174